Apr 16, 2018
Today, your host Ellen Gardner of Communications and Marketing at HIROC, speaks with Debbie Molloy, the Vice President of Corporate Services at Eastern Health, in Newfoundland.
Debbie has responsibility for a number of programs including Human Resources, Quality, Patient Safety and Risk Management, Infection Prevention and Control, Occupational Health & Safety, and Rehabilitation. She has over 20 years of experience in the healthcare, energy, and hospitality industries, and has worked in both the public and private sectors. Debbie has a broad understanding of the challenges and opportunities facing healthcare and uses her knowledge and leadership to help shape Eastern Health into a healthier workplace — improving quality and safety throughout.
Key Takeaways:
[:36] Debbie explains her role at Eastern Health.
[1:25] The geographic reach of Eastern Health in Newfoundland.
[1:57] Where Debbie started her career in healthcare.
[2:44] What Debbie took from her work in the private sector of human resources and organizational effectiveness to her current position at Eastern Health.
[4:11] About the big projects Debbie is engaged with right now.
[5:25] Are people open about changes they’d like to see made?
[6:18] An example of an initiative where the feedback really affected the direction Debbie took in terms of making it work to achieve a successful outcome.
[9:23] How does isolation impact Eastern Health’s work?
[11:20] The physical challenges of remotely providing healthcare.
[13:13] Steps Debbie has taken to reduce adverse events through Quality, Patient Safety, and Risk Management.
[16:12] What is one common mistake Debbie sees leaders make?
[17:02] How Debbie learns and moves forward from setbacks in the workplace.
[19:53] Leadership lessons Debbie tries to impart to new, young workers.
[21:33] Debbie reflects on what she is most proud of in her career.
Mentioned in this Episode:
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