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Healthcare Change Makers

Nov 4, 2019

Today, your host Michelle Holden, Communications and Marketing at HIROC, speaks with Dave Thompson, Senior Vice President with FM Global, and Rocky Prosser, Director of Protection Services at Kingston Health Sciences Centre (KHSC).


As an insurance partner of HIROC, FM Global works with subscribers like KHSC to help keep facilities safe and to help mitigate property losses. On this episode Dave and Rocky share their unique perspectives around facility risks like water leakage, surface water, fire, and contractor management.


Dave and Rocky offer safety tips and trends, but also recommended resources for healthcare organizations across the country.


Key Takeaways:

[3:35] To protect the people, you have to protect the building you put them in – how healthcare organizations can become more resilient

[6:33] Why water is the number one loss driver for healthcare organizations

[7:45] FM Global says that if you have a water leak, it’s important to isolate, contain and drain – it’s critical to know where the valves and water lines are

[13:24] You have to know not only where the valves are, but who knows where they are – the importance of having a good response team between facilities, security, and other staff at the organization

[14:58] How FM Global works with its clients to understand sewer and surface water risks

[17:58] What we’ve learned from big storms in the US – an example from Houston

[23:10] What KHSC is doing in the way of partnerships with local municipalities and organizations to prevent disaster from striking and mitigating loss when it does

[27:01] Other loss drivers for healthcare organizations – fire and what we can do to prevent it

[28:13] The importance of contractor management when it comes to hot work

[29:00] The exposure of forest fires in Canada – the work FM Global is doing to map high-hazard forest fire areas

[30:06] Resources from FM Global and HIROC that Rocky recommends to other subscribers to help manage risks in healthcare facilities


Mentioned in this Episode:

FM Global

Kingston Health Sciences Centre

Brockville General Hospital

City of Kingston

Queen’s University

Sample Water Leakage Emergency Response Plan

Understanding the Hazard – Hot Work

Hazard Identification and Risk Assessment (HIRA)


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