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Healthcare Change Makers

Mar 25, 2024

Dr. Devin Singh refused to be a bystander when he recognized inefficiencies in health systems, and he jumped into action by co-founding Hero AI – a clinical automation platform which aims to improve patient safety and wait times. Devin fuels Hero AI by tapping into his experiences and expertise as Emergency Physician at The Hospital for Sick Children to recognize the needs of providers and patients.

“It was really important to think through what the real barriers are to improving care in our institution and beyond”, says Dr. Devin Singh when explaining the early stages of creating Hero AI.

In this episode, Devin shares his journey on becoming an entrepreneur including the barriers and lessons learned, advice he would give to other healthcare leaders on driving innovation and change, and how the sports space inspires his career.


“I’m so blessed that SickKids was willing to take this new technology on - there are hard questions to tackle, and as an institution rather than shying away SickKids said this is important let’s figure this out.” -DS

“Although there’s so much cool technology that’s evolving, the technology isn’t the most important part – it’s actually about the humans, and it’s about the workflow that is being adopted and enabled by the technology.” -DS

“Don’t let what feels like brick walls you run into again and again early on in the journey actually feel like these are reasons not to continue. They’re actually exciting opportunities to break ground on something that’s new and novel.” -DS

“Early on in the entrepreneurial or intrapreneurial journey, you want to find the people who are going to say no quickly. It means they represent a really different opinion or potential landmine or roadblock down the road.” -DS

“I always find in the athletics or sports space it’s surprising to see how much failure someone has to go through to be great. And so that’s something I’ve really taken to heart around this idea of truly promoting a fail fast fail safe culture.” -DS

“No one can ever take education away from you.” -DS

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